Senior Business Analyst

3:31 AM // 0 comments // jay // Category: Administration //

Qatar Foundation

Job Purpose:

The role is to analyze, design, develop and engineer business process; apply commercially best practice across the organization; while supporting a vision of shared services. This includes implementation of standards and norms; implementation of audit framework; facilitating the management, maintenance and education of the business on process and procedural frameworks.

Key Result Areas:

- Using acquired experience and expertise you will liaise and train department heads and senior personnel within departments on process engineering (train the trainer exercises);
- Work proactively to promote a quality driven working environment (e.g: inter-departmental interface; promote open and positive communication; educate the business);
- Establish, manage and refine a comprehensive internal audit program against process, across the organization, to assist in the identification and optimization of best practice methods for the achievement of continual improvement;
- Ensure there is a consistent level of conformance across the company through effective planning and by preparing and giving relevant and appropriate presentations and training;
- Assist in the implementation and maintenance of quality management systems within each of the developing organizational units in accordance with ISO 9001, 20000, 17799 standards;
- Ensure adequate metrics are in place to measure project progress and the effectiveness of the development process;
- assessment of product readiness status (i.e ready to release to customer);
- Promote quality assurance and the use of best practices within the company and across projects;
- Will be directly measured against the development of business process and maturation levels across the organization;
- Must be a self starter and creative enough to solve problems in an autonomous nature;

Skills

Knowledge, Skills and Experience:

- Minimum 10 years of relevant experience in the area of business improvement, facilitation and quality management;
- Educated to degree level or equivalent;
- Experience of working within a service orientated environment;
Trained and certified to undertake internal audits for ISO 9001:2000;
- Understanding of quality assurance: ISO standards, TQM, ITSM;
- Experience of working with remote teams;
- Understanding of configuration management tools (source repositories and workflow management and change management systems);
- Expert knowledge of MS Office applications and Visio;
- Excellent interpersonal and communication skills;
- Fluent written and spoken English;
- Able to work under tight deadlines;

Company Profile

Qatar Foundation for Education, Science and Community Development is a private, chartered, nonprofit organization, founded in 1995 by His Highness Sheikh Hamad Bin Khalifa Al-Thani, Emir of Qatar. Guided by the principle that a nation's greatest resource is the potential of its people, Qatar Foundation aims to develop that potential through a network of centers devoted to progressive education, research and community welfare.

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